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Leadership's Role in a Successful Layered Process Audit (LPA)


The CQI-8 Layered Process Audits Guideline stresses the importance of leadership involvement in an organization's Layered Process Audit (LPA) activities - and for a good reason: Without specific leadership behaviors and actions, LPAs are usually a waste of time and frustrating to the people involved. However, when Leadership sees the value of LPAs and participates appropriately, the organization can achieve a culture of accountability, process control and continuous improvement. What's the payoff? A reduction of scrap, rework, customer complaints, warranty and recalls. "Leadership" goes beyond tacit support by Top-Management. Learn how you can leverage your human assets to take your organization to the next level of performance.

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Course Offerings

6/23/2025 8:00AM - 12:00PM Live Virtual English 25 $175.00 ($225.00)
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Course Information

The CQI-8 Layered Process Audits Guideline stresses the importance of leadership involvement in an organization's Layered Process Audit (LPA) activities - and for a good reason: Without specific leadership behaviors and actions, LPAs are usually a waste of time and frustrating to the people involved. However, when Leadership sees the value of LPAs and participates appropriately, the organization can achieve a culture of accountability, process control and continuous improvement. What's the payoff? A reduction of scrap, rework, customer complaints, warranty and recalls. "Leadership" goes beyond tacit support by Top-Management. Learn how you can leverage your human assets to take your organization to the next level of performance.


  • Plant managers and business unit leaders who are unhappy with their existing LPA system
  • Plant managers and business unit leaders who are about to launch an LPA system
  • Headquarters staff who want to help their operating locations or implement LPA for business processes
  • Individuals involved with planning and implementing LPAs

 

  • LPA's are not traditional audits, they are a management tool to verify compliance to standards
  • The Value of the LPA Management Tool and why it works
  • Top Management's role in launching LPAs
  • The roles of the various departments in the organization as they relate to LPA
  • Why the LPA process should not be owned by the 'Quality' function
  • How to review and continuously improve LPAs
  • How your organization will benefit from the content of CQI-8, 2nd edition

 

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If submitting a Purchase Order, you can fax in your PO and Training Enrollment Form to (248) 799-7995. Please read the Purchase Order Acceptance Policy before submitting your PO.