Account Management FAQs
Get clear, straightforward answers to your most frequently asked questions.
About AIAG Membership
What does it mean to be an AIAG member?
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What does it mean to be an AIAG member?
What benefits are included with membership?
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What types of organizations are eligible for membership?
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What does it mean to be a direct member vs. non-direct member?
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Does AIAG offer individual memberships?
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What is Sponsored Membership?
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What is a Member Ambassador?
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Membership Access & Eligibility
Who is covered under my organization’s membership?
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Can a subsidiary be included under a parent organization’s global membership?
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Yes. AIAG membership extends to wholly owned subsidiaries under a parent organization’s global membership. To add a subsidiary, please provide the subsidiary’s information to your AIAG Member Ambassador or contact our membership team. We will review and attach the entity to the parent membership.
Note: Joint ventures, limited partnerships, and partially owned entities are not included and must obtain separate membership.
Is membership transferable?
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Can membership benefits be shared outside my organization?
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What can non-member organizations access?
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Joining & Managing Membership
How can my organization apply for membership?
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Note: We recommend creating a free web account before applying for membership if you have not already done so.
How is membership pricing determined?
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How does my organization pay for membership?
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Can my organization upgrade from a limited membership to a full membership?
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How can my organization reinstate lapsed membership?
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Membership Terms & Renewals
Are memberships based on a calendar year or an anniversary date?
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Note: Multi-year memberships follow the same structure, with 24- and 36-month anniversary terms.
Does membership renew automatically?
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How does my organization renew membership?
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Note: You will automatically receive an emailed receipt when renewing via the AIAG website. Receipts for other forms of payment are available upon request.
How does my organization maintain Sponsored Membership status?
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Does AIAG offer multi-year memberships?
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Can I cancel my organization’s membership?
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Are refunds available for membership cancellations?
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Can AIAG terminate membership?
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Member Tools & Resources
Where can I find my organization’s membership certificate?
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How can my organization use the AIAG Member Logo?
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How can my organization use Member Connect?
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How can my organization use the AIAG Virtual Assistant, AVA, after the 14-day trial?
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How do I add a colleague to my company roster?
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How do I add a colleague to my company roster?
Have your colleague create an AIAG web account and select your company during registration. Once the account is created, they will automatically be added to your company roster and receive applicable membership benefits.
Creating an account only takes a few minutes:
- Visit the AIAG Create Web Account page. If you already have — or think you may have — an account, please contact AIAG before creating a new account to avoid duplicate records.
- Complete the registration form and select your company name from the dropdown list. If you work for a wholly owned subsidiary with a different company name, please select the parent company.
- Click Create Account to complete the process.
If you have questions about managing your company roster or are unsure whether an employee has an AIAG account, please contact AIAG Member Services for assistance.
How do I view or remove colleagues from my company roster?
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How do I view or remove colleagues from my company roster?
Key Contacts can manage their organization’s company roster. To view or remove colleagues from the roster, log in to your AIAG Account and navigate to Membership Information > Key Contact Tools > Roster Updates.