The Special Process: Plating System Assessment (CQI-11) 3rd edition was developed with the intent to help better evaluate the quality systems in place at plating shops supplying OEM automotive coatings such as zinc and zinc alloy electrodeposits, decorative plating applied to metal or plastic substrates, and hard chromium deposits, as well as electroless nickel and electropolishing processes. The objective of the 3rd edition PSA was to update as needed, improve document clarity, and include the ISO 9001:2015 and IATF 16949:2016 Quality Management System concepts of “Process Approach” and “Risk Management.”

Learn how to use the tool as a foundation to ensure control of the special processes, as well as to deliver quality parts and materials. This overview course covers the coating and plating special process system assessments.

Learn the process requirements your organization needs to follow to develop a plating management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain.

Program Management: Quality Team - (248) 358-3570